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Original Comment Got to MCO with a prearranged rental. It took 1.25 hours to get the car. That's the best part. The rental agent lied to us about needing a "platepass" for the toll roads. Said these roads did not take cash or cards, only plate passes. Lie. We went through 4 of them between Orlando and Tampa and they all had coin basket lanes. We were charged per day for nothing. When I called Thrifty and waited on the phone repeatedly, I finally got through to an "customer service" agent who told me "I signed the contract".... basically telling me tough (*&^*&. She then offered a $20 chit for a future rental, as if I would ever use them again. The millions of dollar company would not put $20 back on my card. Anyone want a $20 chit for $10, let me know.

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