Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I have been a Walmart customer for more than 15 years, but due to a very slipshod LOST &amp; FOUND policy, no more. Here's my story: I lost an earring on a windy, cold day when leaving from the Plano Neighborhood Market #5657 at 3100 Custer Road in Plano, TX. I called the next day and left my name and number should it be found. Two days later, I went into the store with the other earring and asked Angela if anyone found it. She happily said &quot;Yes&quot; I saw that only yesterday, but when she went to look for it in the LOST &amp; FOUND it was not there. Angela said she was leaving one day to go home and another customer had found my earring in the parking lot and gave it to her. Angela went back into the store (she said) and gave it to an associate to put in LOST &amp; FOUND. So where was my earring? I waited a week and called the Store Manager, Macee. I explained the earrings were an anniversary gift from my husband and I would even pay a reward to get the missing earring back. I told her it was very 'odd' that it was there one day and gone the next. She said &quot;we have better things to do than worry about a missing earring&quot;! I was amazed she would say that. I gave her a week to ask her staff and try to find my earring. After another week passed, I phoned Macee. After questioning her staff, nobody knew what happened to the earring. She said it was an unfortunate accident. I do not believe it was thrown away. Especially after she said they had lots of things in LOST &amp; FOUND including watches, wallets, etc. My earring could easily be made into a small pendant.<br /> <br /> Is there a Walmart policy that protects customers' LOST &amp; FOUND? Do they put it somewhere secure or just out in the open? <br /> <br /> This experience makes me feel very uneasy about the honesty of 'someone' in this store. I spend close to $1000 each month on grocery and misc items for the house. I will be spending it elsewhere now.

Feedback

Your Name

Your Email

Verification