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I Recently Rented A Car From Budget In The Republic Of Panama On 02/16/2014. We Have Been Renting From Budget 3 Times A Year Since 2009. We Purchase The Total Car Replacement Insurance From American Airlines Every Time And Have Never Had To Purchase The Rental Company Insurance. This Time The Desk Personal Held Us Up For Over 45 Minutes Refused To Rent Us The Car,we Had Reserved 3 Months Earlier,unless We Purchased The Insurance At A Rate Of $129.50 Which Was More Than The Car Rental. We Paid Purchased The Insurance Because There Were No Other Companies At The Panama City Airport That Had A Car Available And We Had My 83 Year Old Mother With Us. When We Returned The Car And Talked To The Personal At The Desk She Informed Us That We Could Have Declined The Insurance And Still Rented The Car, That Budget Was Pushing The Agents To Sell Their Insurance And The Clerk Used That To Force Us To Purchase It. I Am Outraged And The 8 People In Line Behind Me That Day Were Too. I Can Not Image That This Is The Way The Company Wants To Be Viewed In The Eyes Of The Public. I Intend To Tell This To Everyone I Know And Certainly Write About It On The Trip Adviser And Every Other Outlet Available. I Feel The Company Should Refund My Money For The Insurance Along With A Letter Of Apology For Screwing Over A Long Time Customer.


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