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Mediacom is the worst service I have ever had. We have had issues since we switched about 6 months ago. We have repeatedly called customer service logged HOURS on hold taken off work 6 times to be there for the only available time they can give us. every time we call they say they have no record of any issues we have had. We don't have some of the HD channels as the error message says signal not available for this channel. We don't have consistent internet service and they told us on one call to disconnect the back to reset it. Then they put in their comments we tampered with the equipment. We were told by a supervisor the issues we have been having would be corrected and we would receive a credit to our acct for all of the trouble we have been through. This never happened and there is of course no record of it. My husband stopped at the local office in Knoxville Iowa and she was rude and consistently lied to him. It is the worst nightmare we have ever had from a utility provider. Mediacom needs to understand not recording the issues of their customers doesn't make the issues go away.. only potential long term customers


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