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Original Comment I will absolutely never ever again rent a car from Budget Rental Car Corporation!! My husband and I went to Ohio to visit family and we rented a car for 19 days. My itinerary said my total was 411.33. Upon recieving my credit card statement it showed that budget charged me 1,220 and some change. Completely outraged I called customer service and was on hold for about 5 minutes, after talking to a customer service representative she said that she could not help me with my issue and she put me on hold in order to get a surpervisor. After being on hold for another 5 minutes or so the same lady returned on the line and said no surpervisors were available to talk to me at that time. She took down my name and phone number and said a surpervisor would call me back within the hour. That was over 3 days ago! I also sent an email to the corporate office in which I recieved a response 2 days later stating that they would re-address the issue and have a surpervisor contact me. Still no word, Your company is worthless and I can not believe that you are getting away with running a business in this manner! Being in the military we travel a lot and have a lot of friends that constantly travel and the last place I will ever suggest for anyone to get a rental car is this worthless company. Not only did I recieve the worst experience ever but thus far I have recieved the absolute worst customer service I have ever dealt with in my life.

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