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Original Comment Earlier this week I called United Health Care Insurance regarding a request for information on my 2013 insurance premiums for tax purposes. This was my third call regarding this matter. I was told each time I would receive the information within ten days. The two previous occasions I received no such information. I was trying to explain this to the representative but she would interrupt me before I could finish a sentence. Her attitude was less than helpful. I finally asked to speak to a supervisor. She replied that at that time of day the supervisors had gone home. She informed me that someone would get back to me within 48 hours. That never happened. I called today and finally did talk to someone, however I was given the old" thank you for your call and I will pass along your concerns" reply. Less than satisfying. We, your customers are human beings and want to be treated as such. Being patronized is something I find very distasteful. When shopping for insurance in the next year or so I will consider this experience. Regards. SB.

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