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Original Comment I recently spoke to the now manager of my local Game Stop in Palestine, Texas and was told that due to the actions of Frank de Luna, the long time manager, Bill is no longer with Game Stop. I must say Bill was perhaps your most valuable employee. He was very customer oriented, friendly, kind, informative, polite. It was because of him that I shopped at your store. I do have another choice and I will not be frequenting the Game Stop here. I read on line that you have lost a lot of customers due to poor customer service. That is not the case here as long as Bill was manager. All his employees feel the same.

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