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I would like to add my voice to the complaints about your non-existent customer service. From failing to enroll my husband with the group, to zeroing out his paid out of pocket, to driving me to the brink of a nervous breakdown, all within the first year. We dropped your insurance in June 2013, and i thought we were done. In October I received collection notices from Anthem for overpayments. Despite phone calls and registered letters, Anthem turned us over to a collection agency. Five months of this harrasment. I have a chronically ill husband and I do not deserve this.


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