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Original Comment Note. stay on line and you might get an answer. I got one but got disconnected in transfer and now getting mailbox. This is BS. I have reached the corp offices at this number before but now only get voice prompt for departments. Used to be able to &quot;0&quot; and get switchboard but no longer. They are HIDING. their product sucks, their service sucks, the customer service sucks, the contract sales agent I purchased 1800 computer from was a liar. sent wrong computer. Asus would not take it back or make it good and it was damaged/defective out of the box. Never worked right AND NOW THEY ARE SENDING IT BACK AS A REFURBISHED COMPUTER WITH &quot;SUPPOSEDLY&quot; NEW MOTHERBOARD, NEW MOUSE, NEY MOUSE PAD, NEW BACK LITE AC Power cord adapter, DC Adapter, Hinge cover, Bottom Casing and Power cord and more!!!!<br /> <br /> They didn't have the courtesy to call me about the service repair! I don't want the crappy thing. Have already lost 1,000 in depreciation!<br /> <br /> SUCKS!<br /> <br /> I would appreciate someone from corporate customer satisfaction to contact me after reading my LONG file with all the problems and time I have spent with techs and remote services to make it work half way decent.<br /> <br /> I finally purchased a 1800 Sony Vaio and paid 150 to have the Asus hard drive copied and transferred to the Sony. NOW I will have to pay to have the Asus they Fdisked to get the Asus back up. ANYONE WANT TO PRUCHASE A GAME ASUS BOAT ANCHOR?????

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