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Original Comment Recently stayed at the Ames, Iowa location - Staff can not intelligently communicate with guests to make reservations and refused to send email confirmations. Furniture in room is stained along with insects present in bathroom. Staff was too lazy to clear snow from in front of entrances after overnight snowfall while a snow shovel sat unused inside the main entrance. After contacting corporate office, corporate ignored complaint and "passed the buck" to the motel manager who blamed me for email confirmation issue. Spend a little more money and avoid this dump.

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