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Original Comment On 12/19/2013 I was told to pay a $50.00 charge, which I have never paid before, and was told I would receive a refund for the difference after insurance. My usual co-pay for lab work has always been $25.00 I spoke to my insurance company and explained this situation to them and they faxed a copy of the insurance payment and policies to " Katie " and was told I would receive my refund. Not only have I not as yet received my refund, but I received a bill for $10.16 !! I know that my balance is now $0.00 from the recording I listened to, but AGAIN, I have not received my refund. I do not appreciate being lied to about receiving a refund and not getting it. My insurance company is appaled by this policy and your refusal to refund the difference and both they and I will be reporting this to the proper authorities if this is not resolved.

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