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I am very dissappointed with the customer service I received on my recent issue with the Nissan Murano moon roof. This vehicle was out of warranty last June, however only has 26,000 miles on it. The cost of the repair is estimated at $5,700 not including labor! After 2 inspections by a Nissan dealership the cause of the malfunction was due to a manufacture defect. Nissan has offerred to pay half of these charges, but due to the significant cost and this due to a manufacture defect I feel they should cover more. I am giving Nissan another chance to re-evaluate and improve this agreement before I communicate this unfortunate situation to anyone who will listen via. social media and other sources. Nissan definitely does not consider customer satisfaction as a factor when dealing with complaints.


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