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Original Comment Purchased a Dell XPS 8700 computer from Dell. Shipped to my door and that is all they got correct. Turned computer on and could not create a admin account or upgrade to win 8.1. Called Dell and they screwed the OS up so bad they had to do a complete reinstall of the OS. I was told they would call me back in 10 hours (after we had a sleep as we spent many hours trying to trouble shoot). Received a call back 2 1/2 days later. Well, nothing worked so they did another reinstall of the OS. I was given nothing but excuses and they would continually tell us to hang up and then they would call back. I'm thinking these calls can only last so long or someone gets ??. Now, here I'm with nothing working still so the computer is being sent back to them and will receive another one in 112

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