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Original Comment before leaving for an extended Bahamian cruise on our boat I had prescription for AccuChek test strips filled at CVS store#3704 in Miami Beach FL on 2/21/14. Opened box today and kept getting error message on meter stating Lot# expired???how could this be when I just purchased recently? Pharmacy sold me test strips that expired 12/31/13 after extended conversation with pharmacist about our travel plans. So, here I sit in Staniel Cay Exumas where there is NO pharmacy on the island with no diabetic testing supplies. I consider this SERIOUS business.<br /> I have filled out complaint form and read that it may take up to FIVE business days for CVS to contact me...today is Tuesday, march 18, 2014 five business was days will be next Monday! Decided to call customer service international call and spent $30 phone card ON HOLDand gave up. Emailed daughter in states with explanation and pictures of box showing lot#, date and RX information giving her authorization tocontact local CVS for any help in getting new supplies sent to me via Watermaker Flight Service out of FT Lauderdale to Staniel Cay Yacht Club in Exuma, Bahama....she was told sorry, can arrange refund and have Rx transferred to your store so you can pick up and send to Bahamas to your mom but no record of authorization on file to mail meds.....wouldn't matter I'd I was in USA or abroad. I feel this is POOR customer service on part of CVS..this error occurred thru no part of my fault and CVS should do whatever has to be done to correct this issue...I have diabetes....this is MY life and health at stake. I left for cruise thinking I had done everything possible to cover myself but pharmacist in Miami Beach surely dropped ball by not checking inventory lot numbers and pulling expired supplies OFF the shelf in December...And still not in FEBRUARY!!!..I need my test strips and feel CVS has jeopardized my health and surely my well being by being neglectful and non caring. I am very upset with customer service at CVS and will arrange to change my prescriptions to other pharmacy when I get back to USA and will be sure to be very vocal to friends, family and contacts thru Facebook regarding this issue. I can be reached thru email at the address below or you can contact my daughter Amy Bryant in NC 704-877-8908 for info regarding RX and how to send supplies to me. I hope CVS does the right thing.

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