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Original Comment Well after reading the posting of 3/14/2014, I guess I am not the only one who got a XP8700 that does not work correctly. my problem started in January,and it is still going on today with no resolution in site. I have had two new mother boards, two new hard drives and three operating systems installed. Guess what the computer does not work. Heck it will not even turn on. plus it also has two bad usb ports. So , <br /> on February 20th it was agreed that I would receive a replacement computer. The warranty states that is has to come from used/refurnished parts since I am past my 21days. I was told that I would get my computer in 7 to 10 business days. Well, here it is 20 business days later and I am being to that they are still waiting for parts. How long is someone to wait for a replacement computer that they paid good money for. Is it my fault that they do not have parts? Is it my fault that they can not rebuild the computer? I think that I have waited a fair amount of time for a replacement. I feel that they should just send me a new one but after talking with India numerous times I am told that this is not an option. I just have to sit and wait. By the way Dell does not have a customer service office in America to handle and concerns or complaints. You either deal with India or the Philippines. I guess I just need to contact the Ohio Attorney Generals office and a lawyer.

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