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I rented a car at Thrifty in Fort Lauderdale in March 2014. Upon returning the car, we accidentally left 2 electronic tablets in the trunk (since the parking garage was basically pitch black and the tablets were black, we did not see them). We submitted an online report and 2 weeks later we were advised that my 5 year old iPad (worth about $45) was found but the $500 Samsung Galaxy was not. BOTH tablets were TOGETHER! To top it off, they charged us $30 to return the iPad, which some moron STUFFED into an obviously too small box. The iPad is now crushed and in 1000 shards of glass. After calling 5 different numbers and speaking to 7 different idiots, I am having a glass of wine or 2 before I call 4 more numbers. I find it disgusting that this company cares so little about their customers (as evidenced by the comments on this site) AND employs THIEVES. Get your act together, Thrifty!


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