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Original Comment Talk about disappointment - what a let down by a very high-end brand name appliance. We had two appliance installed in the wall-cabinet. A Microwave and an Oven. The trim for the Microwave was over $250. The Microwave has not functioned well since we had it installed in December 2011 and the Microwave was manufactured in June 2011. For the first year the Appliance Store sent a Technician to repair the Microwave. In March of 2014 the Microwave &quot;packed-in&quot; Would not heat the food and the time-counter would not complete. A service all was booked via Thermodor. The appointment was a week later. The technician was on time however he was in the house for three minutes and told me that he has to order the part and that the service centre will setup another appointment for the install. Four days later I did not get a call so decided to call Thermodor and they had no update by the technician and I was told that they would have to do &quot;investigate&quot; into the matter and will get back to me. Still waiting...........<br /> <br /> RP

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