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Original Comment At this point in time, I would just like a refund on my $19.95 for the 1 year of Internet Security. Every since that fateful day of me allowing the jack a ninny access to my computer to supposedly help me install Avast, I have since been trying to get rid of all of the popups and Malware on my comp, and I continue to work on this issue. I never had an ounce of trouble with my comp till your tech showed me I suddenly had some program called &quot;Coupons&quot; on my comp that was going to be the issue of y'all charging me $185.00 to clean it off my comp. SCAM at it's finest. I asked to speak to his Supervisor when I suddenly realized his dumb butt had just placed that program on my comp and he told me &quot; No , I could not talk to his Supervisor, that was not possible&quot;. Then I told him to either transfer me to billing or give me the phone number as I wanted my money back...and once again was told &quot;No that is not possible either&quot;. So I got even more upset and told him &quot;You've now told me everything you can not do for me, please tell me one thing you can do for me besides charge me $185.00 to &quot;Fix&quot; my comp..... I got so mad after yelling at him for 3 or 4 minutes as he just kept trying to sell me the service he could provide, I hung up. <br /> <br /> All I want at this point and time is my stupid money back. That was the biggest mistake I have made in quiet some time. I'll never trust your service techs again...and I've been using your products for years now. I don't know what happened, and right now do not even care as I just want my money back and to get my comp back up and running properly again. I will also be including a copy of my complaint I am lodging today to all of those &quot;experts that certify and award you&quot; to let them know you guys have changed and are not the good business people you once were. This is unacceptable, scammers.

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