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I just bought AT&T and it was installed yesterday. "Please call me or my supervisor if you have a problem, not the 800 number for support and we will help you." The sales person gave me the same story.....call my cell, she says. Well the service tech leaves and my e-mail won't work so they tell me to call the number or call TimeWarner back and ask them how to fix it. Three hours later, time warner solves my problem. Today two of the three cable boxes don't work and neither the installer, his supervisor, or the sales person will even answer the phone. The only one who will after 58 minutes is a guy in another country who us going to try to send a tech out again tomorrow. Thank God I didn't cancel my other service yet. The customer service is non-existent and no one will talk to me so I guess they don't really want the new business.


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