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i brought in a compound mitre saw to your customer service department in edmonton slberta at the Southgate location. After being directed upstairs from your pickup department i was then told by a lady that she &quot;could not help me&quot; and to return back &quot;in 30 minutes or so&quot;. after i returned i was re directed to another area all together where i read a sign that said &quot;on break be back soon&quot;. i then tracked down a gentleman who i gave my information to and he said someone will call me once he arrives. i left the mall after over an hour and received a call later on saying that he couldn't help me out since my saw was too old.<br /> I was very disappointed in Sears that day and am still out a saw. I brought it in because the handle broke while i was cutting some lumber, it literally cracked right off and i almost cut my hand off. The saw is a few years old and i do not have a receipt for it.


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