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I am writing in regards to the service I received this morning at your Raleigh Durham airport site. I arrived approximately 6:30 am to drop off my car. I entered the building to a woman with the worst attitude I have seen in a long time. She walked back and forth behind the counter ,I kept following trying to figure out what computer station to stand at. She was also complaining about a customer who couldn't figure out which car was hers!?! Really? C'mon.Your employee then says to me 'receipt? Paperwork?' I said 'oh I don't think I have it but I do have everything on my phone'. She then says 'gas receipt?' I said 'oh it's full I just filled it,but don't have a receipt,I didn't realize I needed one but you can check it'. (Very nicely w/respect) she says with attitude' I know I can check it ! ,that's NOT what I asked you' I said oh I'm sorry I just want to be clear I did fill the tank. She just kept sneezing and continued with a less than professional attitude. We did say God bless you by the way. I will say that when I did arrive on Sunday afternoon I was greeted by a lovely older gentleman. I work in the service industry , but I certainly don't treat any of my customers in a disrespectful way. To top it off this was all in front of my daughter. This was my first time with thrifty.... Maybe my last.


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