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Original Comment I suggest we star a class action law suit and get investigation going on a national level. There are thousands and thousands of people who's payments, premiums and bills have been screwed up, myself included and we individually won't achieve anything. I think they are doing it on purpose. There is no customer service, there is no order in their billing department. All they are doing is harassing people with wrong billing statements and try to extort money from anyone that can't stand up to them. Yes, it is very stressful and time consuming. Every phone call is an hour and it lead to absolutely nowhere, time after time. I have been dealing with them for over a year and I am still at the same place. They "pretend" that I haven't paid my premiums, even though the money has been transferred from my bank to them every month and there is proof in bank statements. I don't know what else to do.

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