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I totally agree with markehrman. We should all look into filing a class action law suit against these people. I am also writing the CEO Frederick Pollak a letter today to tell him, not ask him, but tell him that I want my money back that was debited out of my bank account. I was charged $50 on 4-6-14 and after breaking my phone and being fed up with the non English speaking and extremely poor customer service,on 4-9-14 I switch to another carrier. I feel that I am due at least a prorated refund and I was told that all they could do is reactivate my old phone (which is broken) with a new number as if this is suppose to make up for them keeping the whole one month fee for only 3 days of service. I will also complain until they no longer exist.


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