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Original Comment I will add my voice to the chorus of complaints about Anthem Blue Cross and its prescription service Express Scripts. When I enrolled in Anthem, it refused to cover a common generic medication that I had been taking for years, even though my physician sent in a preauthorization request stating that I specifically needed this particular drug because other similar ones did not work for me or caused side effects. <br /> <br /> Anthem then told me they would process an &quot;expedited appeal&quot; of the decision. Weeks later, I received a letter acknowledging the appeal and asking me to call to provide additional information. When I called, I was told the appeal had been rejected two weeks BEFORE the date of the letter of acknowledgment.<br /> <br /> Express Scripts is a complete disaster. It's website routinely provides misinformation and the company took 12 days from the date it received a prescription to the date it put it in the mail to me.

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