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Original Comment Some time ago I applied to SafeLink and provided your organization with what I deem as critical information, i.e., a photographic quality of both my Food Stamp and Medicare cards. <br /> <br /> This information was emailed, faxed and physically mailed to SafeLink. I understand your company is not set up to receive email responses with documentation, thus you shuld remove it as an option from your website as it's a real pain to respond to this only to find out you're not set up for it! The mailing went to your office in the state of Oregon, I can't remember what city it was, but it was mailed to you twice; once in my own envelope and the very next day in your own &quot;Return Mail&quot; envelope. <br /> <br /> There's a genuine concern here because of several things; 1. I detest the fact that you force me to speak to someone else in another country that can't speak working English, or have no command of the English language, especially when they happen to be supervisor; 2. when you can't provide me with a telephone number to someone the United States; 3. because that information is of a photographic quality you have to be either Stevie Wonder or Ronnie Milsaps to not be able to read it.<br /> <br /> At this point I'm also requesting two thing from you; 1 a return call letting me know how that information was transmitted to the Phillipines because they can't read it their reason being that it's illegible; and 2. where that information is now as the documents have been rejected based upon its illegibility.<br /> <br /> At this point, after all the pain and aggravation and reading reviews, I don't think I want to apply for a phone thru SafeLink, but I need some peace of mind to know that that information is either going to be returned to me or shredded before I pursue my next steps with the local media, Social Security and FCC. This is really a big disappointment in what's supposed to be one of America's communications industries as I'm holding you accountable for your ineffectiveness.

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