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Original Comment to whom it may concern. I bought an hdd, dvr, dvd recorder<br /> with 500 gb of memory with a digital tuner. the unit will<br /> no longer accept format a blank dvd nor will I play a dvd.<br /> in the past two days I have been trying to get some one to help me resolve my problem. the dvd recorder, player is broken. I have spoken to several of your customer service agents and in their questions it has been suggested that I have no idea what I am talking about. I am using defective disc or disc that can not be used in my area. I guess your customer service agents serve only the company and not the customer. I was tempted to buy a new unit but since it would be another Magnavox product I will pass. when they say you have to pay for life experiences I guess this is one of them. there was one person that tried to help. her name is Victoria. I can not word my remarks any stronger. it will not be a surprise if I do not hear from you. goodby.

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