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I have before now, never written a letter of complaint. Mediacom is,it seems run by idiots. Have had service for less then a month. Today is the first time I think the tech may have solved the problem so my Internet will work everyday finally. What I have such disgust for is the people in the customer service branch. I was lied to,not called,then they would just 'drop my calls'. As soon as their system had my phone number that was it. Hung up on even when I tried the 800 number. That is no way for anyone to run a company.... After posting this I will be phoning the head office. They must know this is a problem,it is fixable. But I have never dealt with such dissatisfaction right after agreeing to use a company. Their CS needs work.


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