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Warning: Buyer-be-wary: Husqvarna very prickly to work with...<br /> <br /> I bought a walk behind self propelled lawn mower from Lowe's on 4-10-14 and unboxed, attached the handle, put the oil and gas in and was ready to mow... or so I thought... I went about 50 feet and noticed that only one front wheel was pulling. I immediately stopped the mover and removed the wheel that was not working properly. As soon as I removed the wheel the drive gear fell off. It was missing the axel clip, that holds the drive gear in place, at the end of the axel. Right out of the box from the factory. What a huge disappointment! Lowe's happens to be some distance from my house so I went to Ace Hardware and bought several clips, just to make sure that I had the proper size. Less than $2.00. I returned home and got the mower up and running straight away with no issues.<br /> <br /> Now for the insult to injury part II... <br /> <br /> I was very disappointed that my brand new mower had some minor damage to the teeth on the inside circumference of the wheel where the drive gear mates. I took the initiative to reach out to Husqvarna to ask for a replacement front left tire. I offered photos of the damage to the front wheel and a copy of my receipt from Lowe's. They indicated my only options were to return the mower to Lowe's or to take it to a service center for assessment and repairs. Both options will cost Husqvarna a significant amount of money not to mention a total inconvenience for me. All I am seeking is a new front wheel for an out of the box failure due to a missing part... Definitely not an unreasonable request.<br /> <br /> I will think twice about purchasing another Husqvarna product after this ridiculous experience.


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