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My wife and I are RCI Platinum members. We are contacting you in hope that you can help us. We bought into RCI because we liked the points system instead of the standard week that is normal with timeshare. Normally, when we take vacations we rarely take long vacations. We prefer to go places for three or four days at a time. So that made buying into your organization ideal. However, since Wyndham has purchased RCI we have found that every time that we try and use our points there is never any space for us but when I have checked using my family members Wyndham plan for the same place there always seems to be space. When there is space available at a resort where we want to stay, we are told that we have to pay for a week instead of three to four days that we asked for.<br /> I understand that Wyndham wants to have everyone under their umbrella, however, the agreement that Wyndham has with RCI about taking their clients is preventing people like my wife and I from changing. It is wrong that my wife and I feel like we are being forced to buy Wyndham and have to pay three (3) maintenance fees just to use our points. I find it to be deplorable that customers such as my wife and I are caught in the middle of the new ownership and the old ownership. In my research of trying to find the address for your corporate offices I found several websites that are dedicated to this same issue (See below). Please fix this problem because purchased with your company so that we could take trips not just brag that we have timeshare points.


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