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Original Comment I've used Lens Crafters for over 15 years but after going to this last time I will never be back. I had 3 pair of glasses I bought less than 2 years ago. They needed a minor adjustment in the prescription. But when I told them I wanted to use my $350+ frames which originally totaled $1000 I was told the couldn't be used and I would need to purchase all new ones.Then was told that frames that frames needed to be replaced every two years. That was never the case before.I don't have a problem seeing with the original glasses but just to be sure went to another optometrist who said they were fine. Also one of the ear pies needed to be replaced which I was told by Lens Crafters could not be done. They either lied or are incompetent. It was done by another optometrists office. <br /> LC is bogus in having one Spend money you don't need to for shoddy service. When I called corporate in Ohio I was given the same BS answer. I've told those I know, and I'm reporting them to the Better Business Bureau. If you have a problem I suggest you do the same.

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