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Original Comment Horrible customer service in Memphis, TN and Little Rock, AR. I rented a car in Little Rock and told the clerk that I was dropping it off in Memphis because that is where I would be flying out of. She said she would send the paperwork over to Memphis but she didn't; bottom line, neither agents acted like they wanted to be bothered with me. Memphis agents were extremely rude, didn't want to take the car, didn't want to talk to me, just basically told me that they didn't get any paperwork from little rock and she walked away, leaving me standing there puzzled about what to do with the car because I had a flight to catch. I will NEVER EVER rent from Thrifty/Dollar again and being in the military, I WILL report this to my commander and hope that they place Thrifty/Dollar OFF limits to military members

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