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I purchased a toaster model CPT-122 in late January, 2014, approximately four months ago. The lift carriage control lever no longer stays down every time the toaster is used even after cleaning out the crumb tray and slots. It also emits blue sparks inside the toaster's carriage slot. I called customer care and they will wave the $10 handling fee but not the shipping it will cost me to return the product. Since this is a defective product and a potential fire hazard, I feel Cuisinart should reimburse me for any shipping cost I incur. I will not buy any more Cuisinart products.


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