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Original Comment Put us in a car with bald tires, bad brakes and stinking of tobacco smoke. When we complained about the tires Christne L said." Well, I hope nothing bad happens to you." Because of appointment we were forced to take the car. Called corporate who talked to the owner and said he would come get the car. Four days later it was picked up. He refused to give us another car that was safe. We had to rent a car from another company and they were great. He said he would refund the money we had paid when we pre ordered the rental. He has still not refunded the money. His manager at the rental office was so rude and despicable. I am not getting much help from the corporate. They say they will look into it and get back to me in 14-21 days. this is the short version of horrible experience we had.

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