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Original Comment Bought a couch at Ashley's Springfield, Ohio. I liked it because it was sold as a better quality couch, better than the ones where the cushions can't be turn, etc. I had just made my first payment and found the frame was broke. I phone in for repair. Repair came out. When repair opened up the bottom I was appaled to see that the supports were made of press board. My family went in to Ashley's talked to the manager. I explained what was happening and asked if I could choose a different couch. Oh yes he said of course! Not true I am stuck with this couch. The manager denied saying I could switch the couch(remember my family was with me)I only have 7 days. Funny I was told by the manager that he would have corp. office call me...still waiting! If you are a single GRANDMOTHER raising two older grandchildren on a limited income, PLEASE DO NOT THINK YOU WILL GET THE BEST AT ASHLEY'S...THEY WILL GET THE BEST OF YOU!!! If I were a salesman at Ashley's I would be ashamed!

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