Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I had my vehicle towed to the AAA Car Care Facility in Clifton Heights, Pennsylvania in December 2013. The vehicle was diagnosed and repaired in eleven days. During that time I had to rent a car. The rental car caost me $1041.60 woth a member discount. The repair total was $716.42. I do not think it should have taken eleven days to get the car running normally. When I picked up the car it was running very well. The repair work is guaranteed for 2 years/24,000 miles. In January 2014, the vehicle had to be towed back to the Car Care Facility (Clifton GHeights, PA) for the same conditions as it wasa towed there in December 2013. The Service Manager informed me that the work they did in December 2013 was not the problem. He indicated thatr the csr needs $400.00 wiring harness to get all signals working to get the vehicle to start and stay runing. The car has been at this facility since January 2014. The warranty and gauarantee has not and is not being honored. I have been a AAA member since 1972. Until this experience I have been exttremely satisfied with the level of service. The Service Manager indicated tghat I could get the car diagnosed at another repair shop. If I do that it could void the existing warranty and guarantee. I informed the Better Business Bureau about this experiance and there has been no resolution. Extremely dissatisofed in Pennsylvania.

Feedback

Your Name

Your Email

Verification