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Original Comment I am currently struggling with mediacom. Our household has been a customer for several years only due to the fact that the area we live in is limited on options for service. We have face many difficulties with the company. It seems the billing is confusing to understand and just continues to keep going up. When calling customer service we often get the run around and have to keep contacting them to get the problem resolved.They often cant answer the questions that we present. For example they couldnt tell me the past due amount on the account because of changes that were made. Another example is internet problems that couldnt be resolved and they wanted to send out a tech. We simply pushed the reset modem and it was corrected. And it had taken us several tries to get the changes done in the first place. We have outages on our cable and internet on a regular basis. Overall we have not been satisified with the company.

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