Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I reserved a &quot;special vehicle&quot; where Thrifty picks the car (for Monday June 16, 2014). Don't ever do that! When we checked in at the Thrify counter in Reno, &quot;Noe&quot; (boy was he aptly named) said you're getting an extended cab pick-up truck. I said no, my wife and I just needed a car, no trucks. We both have medical problems and didn't need to be climbing into a truck. Noe refused to give us a car- said take the truck or else. As we were arguing, another employee dropped off about a half a dozen keys for other vehicles..... but Noe refused to give us any of them. He did pull a &quot; bait and switch&quot; on us- offering a toyota at an increased price. We said the reservation said &quot;compact or similar&quot; and that a truck is not a car. Noe said &quot;tough- that's what you get- a truck- my choice, not yours&quot;.<br /> We left without renting- and of course will never use Thrifty again anywhere- nor will my company.

Feedback

Your Name

Your Email

Verification