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PLEASE DO NOT PURCHASE Basic Talk!! They take your money and for anything other than termination you are unable to speak to anyone! On May 5th I called and spoke with a 3rd world representative to terminate my service and considered it done. Silly me he only did not terminate my service they withdrew money from my account the same week. As I said there are no representatives to resolve anything so you send an email and wait for 24 hours. This person did not cancel my account and now I have another bill which they are REQUESTING payment. Presently they owe me one month now they want me to pay for two without their service. My present company can verify termination for this Basic Talk does not have porting services. I called he termination center, spoke with the person whom I suppose that this is his only job since he is the only live person that anyone is able to contact. I want my money back and I will go to the BBB and any other place that I need to. Basic Talk your public representative needs more education or a desire to do his job.


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