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Original Comment Yep, like the other comments have said, Net10 customer service is the worst on the planet. I had to spend over 100-minutes (spread out over 3 phone calls) trying to get them to fix charges and minutes on my account. (1) Customer service reps have such heavy accents everything has to be repeated several times. (2) Customer service reps are poorly trained and/or incompetent. Nearly everything they do the first time, has to be redone a second time by someone that is a little less incompetent. (3) Lousy computers. She constantly complained about how slow the computer was, and had to reboot THREE times. All the while she insisted that I had to remain on the phone because if I hung up, I'd have to start again from the beginning. (4) The love to burn up customer's minutes. Most the time they should handle these problems by e-mail or by calling the customer back when the issue is resolved. They do neither.

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