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Purchased a replacement Tracfone for my father on 6/5/14. finally received it On 6/12 (so much for the 3-5 day promise). Once we received the phone we could not activate it. Finally after long phone call to tech support the phone was activated. HOWEVER, there is NO SERVICE!! After yet another 48 minute phone call to tech support was advised needed a new SIMS card, one will be receive in 3-5 days. Here it is 11 days later and still no card. After yet another phone call, this time to shipping I learn that the order was cancelled because they could not successfully deliver it to the courier (FED EX). Well, let's see how this story ends, waiting for another 3-5 day delivery for the second SIMS card. This is a most unfavorable experience.


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