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As an first time Ashley furniture shopper, I am truly disappointed with their service. I purchased an bed couple of weeks ago and when it was time for them to deliver, they gave me three hour window, which was okay but since I had an earlier delivery with Haverty's who gave me two hours window, plus you can track where the delivery truck is, it was little disappointing to see how be hide Ashley's is with their technology. This is not the problem, they came at the last min possible with the wrong hardware and could not even put the bed together. They told me that they will return with the hardware and the company will call me with the time. I did get an update and once again, they gave me three hour window but this time they did not show up and I called Ashely's several times and all I got was the run around. They keep blaming the delivery distribution. After 8 hours of waiting they informed me that the crew is enroute to my location to set up the bed. Once again, the hardware was wrong, and come to realized that I was missing parts for the frame! When I called Ashely's once again to complaint, they could not give me a straight answer. Now, I have no bed, and who knows when they will be able to assemble my furniture. This is the most unprofessional company I have ever dealt with. Charging $140 and can't even get the delivery correct is unacceptable. I would never recommend nor, purchase Ashely's furniture again.<br /> I expect compression and resolve this issue immediately!


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