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Original Comment I have been calling for 2 months about my internet not working the way it should. I pay for my service and dont have my service. I told the rep. I work till 6 pm. they keep setting up my apt 1-4 dont they understand I work till 6 pm. I am so sick of rude reps that do not listen. I have had your service sense 2007. not for long. I am looking for other service.I can not be asked to take off work to sit for 4 hrs to wait.Is mediacom going to pay my pay to sit and wait. I have taken 12 hours off already to meet mediacom.now I asked to take 4 hours off again to please mediacom. What happen with customer service. I have never talked to such rude people in my life. I am not paying for my service if I dont have my service. I was told that If i dont pay my service it will be disc, It not my falt that the service is not working.I need someone to call me after 6pm to see how this problem can be solved.I have had mediiacom for years. (1986). I go up to the office to make my payment. Its posted late even if its payed on time late fee is added. Imake a payment on the phone they put my payment pending. Its not late. I get a late fee. Is this the way mediacom works. I need someone to call me ASAP. I am very unhappy with the service I get from your rep. My name is Karen Curtiss. I dont know if you train you rep. about customer service. I work at a call center I never speak to my customers the way the reps do from mediacom. I have no one that can set at my house and wait for mediacom. I was told I have to find someone to set at my home to wait. All my friends work and family. Why should I pay the bill when I am having all these problems with my service for over 2 months.I do not want to be emailed about this. I would like to talk to someone from corp.

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