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I called U-verse on July 7th @ 10:45am. Talked to Michell to see if there were a way to lower my bill with the Internet service I have . Michell said she would check current offer put me on hold for awhile. Came back on the line to say I have good news you!!!... the offer was 49.90 a month. I thought great lets do that. She said she would call back with with a date for them to come out to install a phone to the Internet . I said we a phone. She said that won't work I said its the same phone I had a year ago when the installed the Internet device and it worked then. She called back and left a message and said in order to do the promotion I would need to do auto pay. I thought that's fine I call back to talk with Harry he said the offer is 55.90 in the system. I said that's not what I was told. I spoke to Alex she said the same thing as herry and that I did not have to do auto pay. What's with being lied to that's very bad business. Very disappointed.


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