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horrible. booked car online for 201.00 for 8 days. i kept it an extra day so an additional charge for that day, no problem. i drop the car off, my bill is 613.00. are you serious. they slipped in car insurance on me for 250.00 that i dont need cause mine covers it. they charged me for a full tank of gas which i returned with half a tank. the guy at the counter was rude to my wife cause she asked about AAA discount, he said "really, your getting this car for 12.00 a day and you want to check on more discount". we dont travel much so we are not experts at rental cars, so when he said choose accept on the screen twice i did it, he said initial here and here, i did that. he put it in the envelope and we were on our way to see our son. what a surprise when i turned the car in. shady business and the people i called about this were rude as well. thrifty owes me money and corporate office people should have enough to help a customer that was taken advantage of. never again and neither will anybody i talk with. so much for trusting people.


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