Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment This is what I sent: To whom this may concern<br /> <br /> <br /> <br /> In regards of my complaint on 6/24/2014, I have yet to received a phone call regarding this matter. It was stated on last email sent on July 1st, 2014 that I would be receiving a phone call in this matter. I have not received a phone call and it is questionable if this matter is going to be handle properly. I am unsure of how important this is to you because emails are a simply way to temp fix or make the consumer feel as if it is being taken care of. I need more then just an email, as this is a solid complaint with legitimate facts to make have this taken care of. It has been more then enough time that I have been waiting to receive an phone call. Therefore If you hold behind your statements that is your goal or the quality of work, then I should receive a phone call with in a couple of days. If there is a policy or producer on handling complaints, it seems that it is not being followed. For the sake of customer service and the integrity of the franchise MACCO, this matter needs to be debt with. If not, I have a legal right to prove that MACCO was not incompliance of the statements and promises on these emails and website based on the work that was done to my car. <br /> <br /> I have had a bad experience once a while ago through the same shop and I thought this time around it would be different. I am not intending to go through the legal aspect of it as I feel this matter should be able to be taken care of but consider what option will I have it this complaint does not get taken care of the right way. <br /> <br /> <br /> <br /> Thank you<br /> <br /> <br /> <br /> <br /> There customer services is a joke along with the promises/statements made by them. I hope that one day just like the crap they are, they can be flush down the toilet for good. They make strong statements and have no regard for the outcome. I hope one day that they have forced to give a reason why they lie, rip off customers and lack of workmanship in a court room.

Feedback

Your Name

Your Email

Verification