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Bought a new tracfone yesterday. Had the service switched over. No problem. I'm with safe link that's 250 minutes and 1,000 texts per month. Had used less than 200 texts and the rest disappeared. Called for tec support and they kept me on hold until all the minutes were gone too. Why do we have to pay to get help? Now, I have no minutes or texts. I had to borrow a friends phone to call back and after an hour of repeating myself, I'm still screwed over. My husband us in bad health physically and mentally. He gets lost in his head sometimes, what if he wanders off...I would have no way to get help quickly. He is also a diabetic ( three shots and two pills a day) things can go bad fast. Anything happens to him, I will be a rich woman thanks to tracfone! I hope this comment makes it's wY to the presidents office. We need to make a stand!


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