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Original Comment I am very disappointed with how the repair of my washer is going. It broke almost a month ago. My wife emailed the corporate office and asked them to help with the problem. They put us in touch with Elite Factory Service out of Marlton, NJ (I think). Tech came out to look at it and told us it was the motor and that we would have to pay for it. We called Whirlpool offices again saying we are not paying for it. A washer shouldn't break down in 1 1/2 years. They told us they would have Elite order the new motor and come out to install it. It's been over 2 weeks since the tech visit and our washer is still broken. I have called Elite and Whirlpool for a couple days now and no one is responding. I am done with Whirlpool and their repair service at Elite. I don't understand why they don't want to keep their customers happy. How hard is it to call and get things repaired. That's their job. No wonder so many people are not buying whirlpool.

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