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I live in Hutchinson Mn <br /> . I went to pay my bill on 07/18/2014 the balance that was due was 0. I get my bill its over 239.00 dollars. I call to talk to some one about my bill the next thing I know I get the stupid machine I was talking to a rep I talked to another rep back to the machine I went. Then there's a 29.00 one time fee on my account. I am so sick of fighting with Mediacom about my service. For 2 1?2 moths I kept calling about about my service. I had someone our 5 times nothing fixed.Is this the way Mediacom get richer by adding charges to our bills. It hard enough to make it on a low income. Then come home to find a bill for 239.07 in your mail. It hot ok to not pay our bill but its ok to go without our service. Something is wrong here.I have never been so upset about customer service in my life. They tell you to go to your Mediacom office. Do they not understand I work M-F from 8-530 the office is closed. They keep setting the time for someone to come out when Im at work. I found out what that service fee is a tampering fee. They where here to fix the cable line under my house and they state some one hooked up the splitter up wrong. I have a balance of 175.00 due theres is no way I can pay this amount on a low income budget. I called and talked to a lady at Corp. I think she was in a call center to.I want to talk to someone from Corp that can help me and listen to what I have to say about what happen. I talk to the tech. when they come out Ill see you get a credit for the problem no credit. Thank You for your time. If I done hear anything back I will keep calling and emailing till this get solved. Thank You for you time.Unhappy Customer.


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