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I rented a suite at Days Inn at 3660 South Lindbergh Blvd. Sunset Hills, MO. 63127 Room#253 for my husband, me and my granddaughter and a room , # 271 for my son and his wife to have a honeymoon they never had. On the day after we got here my son and his wife wanted a bath, they had to call down to ask for a plug ( because the built-in plug didn't work ) it took them a very long time to get the plug. Tonight I went to take a bath and the built-in plug in both of my bathrooms were broken. My husband had to call down for a plug. We got it right away, because my husband let them know I was wanting to take a bath right away. When the lady brought the plug my husband told her that it was a shame when you rent a suite and both bathtubs would not work, the lady said she was sorry but people kept stealing things from them . My husband told her that these tubs have built-in plugs in them. She said well I am sorry. My biggest complaint is how can you rent rooms and suites out that are not in proper working order. And I had not one but two of the rooms that were not in proper working order. Also I took my granddaughter to the heated inside pool, and it was freezing in there when we told them it was freezing in there they said they could not turn it up because they had to have the air on so high that it made the pool get colder. Can't you do something to do a little better job for you customers? I feel I didn't get my money's worth since I had to get out of the pool which is the main thing we look for in a Motel or Hotel. Because my granddaughter is a little water baby.


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