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Original Comment OMG! I agree with all of these comments on this page and more. So here is my horrible scenario with this obtrusive bank. Ok I had an incident were I transferred money from my savings to checking to cover my electric bill and cell phone. I was getting a direct deposit to. So a month goes by I'm thinking all my bills were paid everything is good until I open the mail and guess what! I got a disconnection notice from reliant saying they didn't receive payment. so of course I'm TICKED OFF I go online which is a illusion, because I found out that they don't have a feature to check on any ach or written checks that you have made to see if they cleared or not. The only thing that you can investigate is that you don't see the transaction at all! crazy right!so I call there stupid MORONS and went up to the nearest branch to get an answer to this mismanagement of our money thinking I'm going to get a resolution to the problem. Big red flag nope. both the branch manager and a supervisor on the phone couldn't explain CRAP, then they come to this bogus conclusion that it was the merchants fault and they tried to process the transaction on a later date. All bullCRAP! I got all the exact time dates from the merchants and they came up with another bogus claim well at that time you only had this amount so we refused it. So I go in and try to check it again online and I can't even balance my stuff because there's nothing it was only ... on the money side to balance my check book. So now I see there's altering or ghost gaps so you can't verify what they are telling you. So once again another greedy bank deliberately making you late on payments and making your transactions bounce like crazy so you pay them more fees. I only got back the bounce check fees after I complained on there Integrity problem. So now I pay close attention to our account and they did it again, this time I wrote down the exact amount that was in there when I wrote this check for only $45.00 dollars. They returned it stating at the time I only had 41.00 dollars the same trick they pulled the first time when I called customer service and asked her how did she calculated that amount and she didn't have an answer. Also a big huge red flag they don't tell you or send you any notice when your checking account has a returned checkS or when your ach transactions don't go through. Legally they are suppose to notify you immediately about those transactions not clearing since there's NO feature online or automated to check. So my husband is the military he got tricked into there bogus logo saying they support military families and soldiers yeah they will give you a loan and all that crap but now you just gave them the opportunity and permission to just play with your money. So I'm going to send a wonderful letter to there corporate office with all the late receipts and extra money I had to pay because of there incompetence. so let me warn you guys there are more banks that do these tricks so you can pay them. Let me give you a list: USAA, Harris bank, TCF, ExtraCo bank, First Hawaiian national bank, Bank of America, National city/Pinn and the list goes on so please get a full resume before you bank again with any bank or investor. This is getting ridiculous and it needs to stop.

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